Privacy Policy

1. Who We Are

Bharat Supports Bharat is a community-focused digital platform providing digital services, educational content, awareness resources, support facilities and eBook services.

For business, privacy and support contact details, please visit our dedicated Contact Us page.

2. Information We May Collect

Depending on how you use BSB, we may receive information that you voluntarily provide or information generated through your use of the website.

Information you provide

• Name or contributor information provided during support activities.
• Email address or other contact information provided when required for a service.
• Information needed to process or fulfil an eBook purchase.
• Messages, enquiries or other information that you voluntarily send to us.

Transaction-related information

Payments may be processed through third-party payment service providers such as Razorpay. We do not intend to store your full payment-card credentials on our own systems. Payment processing information is handled according to the applicable provider's systems and policies.

Technical information

When you use the website, technical information such as IP address, browser information, device information, request details and security-related logs may be processed where reasonably necessary for website operation, security, troubleshooting and fraud prevention.

3. How We Use Information

Information may be used for purposes including:

• Providing and operating BSB website features and services.
• Processing support payments and eBook purchases.
• Providing purchase-related confirmations and service communications.
• Providing secure access to purchased digital products.
• Responding to enquiries and customer-support requests.
• Maintaining security, preventing fraud and investigating misuse.
• Improving the functionality, reliability and user experience of BSB.
• Complying with applicable legal or regulatory requirements.

4. Payment Processing

When you make a payment through BSB, payment information may be processed by an authorised third-party payment provider. BSB may receive transaction-related information necessary to confirm and reconcile the transaction.

We do not ask users to send payment-card passwords, UPI PINs, OTPs or other confidential authentication credentials to us.

5. eBook Purchases and Downloads

When you purchase a digital eBook from BSB, transaction and download-related information may be retained to validate the purchase, provide authorised access, maintain download security, prevent abuse and maintain appropriate transaction records.

Access to purchased digital content may be subject to applicable download limits, expiry rules or security controls described at the time of purchase or in the applicable terms of use.

6. Cookies and Similar Technologies

BSB may use cookies, sessions and similar technologies that are reasonably necessary for website operation, security, authentication and service functionality.

Where additional technologies are used in the future for analytics, personalisation or similar purposes, the relevant information and choices will be addressed as applicable.

7. Sharing of Information

We do not sell your personal information as a source of revenue.

Information may be shared with service providers where reasonably necessary to operate BSB, including payment processing, hosting, infrastructure, email or technical service providers, subject to applicable requirements.

Information may also be disclosed where required by law, lawful governmental request, court order, fraud prevention, security investigation or protection of legal rights.

8. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including transaction records, service operation, security, dispute resolution and legal or regulatory requirements.

10. Your Privacy Requests

You may contact us regarding questions or requests relating to personal information handled by BSB.

Requests should provide enough information for us to understand and appropriately respond to the request.

11. Third-Party Services

BSB may contain links to or use services operated by third parties. Such third parties may process information according to their own terms and privacy policies.

BSB is not responsible for the privacy practices of independent third-party websites or services outside our control.

12. Children's Privacy

BSB is not designed as a service for children to independently provide personal information or make purchases without the involvement of a parent, guardian or other responsible adult.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or operational practices.

The updated version will be published on this page with a revised effective date where appropriate.

14. Contact Us

For privacy questions, support requests or other enquiries, please contact us through our dedicated Contact Us page.